FAQ’s 

Our Live-streamed and On Demand workouts are designed to give you your favourite classes in the comfort of your own home.

How do I create an account?

Once you subscribe, you will be prompted to create an account. Please remember not to share your username and password with others and do not save them onto a shared or public device.

Do you run face-to-face classes?

Yes, our doors are open again and we are running classes daily. Details of our Fresh Gym classes and Fresh Air Outdoor training can be found on our website www.trainfresh.com.

Can I try out your videos?

Activate your 7 day free trial by signing up to our monthly subscription here. There is no contract, and you can cancel anytime.

Do I need any previous experience?

No, you do not need any previous experience in exercise to enjoy our content. Our videos are designed for guidance and motivational purposes only.

If you have any reservations about your suitability to take part in exercise, please seek medical advice before taking party.

Do I have to pay to access your online classes?

The whole of our video library is included in the Fresh Gym membership. It is also available to non-members of Fresh via a subscription service.

We offer new subscribers a FREE 7-day trial, followed by a monthly subscription of £25 which you can cancel at any time. To activate the free trial, sign up to the monthly subscription. You will need to enter credit card details and payment will be taken automatically at the end of the 7-day trial.

Are you running classes during Covid-19?

In light of the current UK Government guidelines, we understand that social distancing measurements will be in place for the foreseeable future and continue to operate Fresh Gym & Classes and FreshAir Outdoor training in a Covid-safe way, following strict cleaning and distancing guidelines.

We realise that not every individual is able to return to a gym environment straight away and, for this reason, Fresh is committed to delivering accessible fitness and wellbeing content while following all health guidelines during this time. As a result, we are able to offer a choice or combination for fitness – attending classes in person and/or using our online platform.

Can I watch video on my mobile device?

Yes, of course. You can watch all our videos on mobile devices, tablets and screens.

How do I cancel my Virtually Fresh subscription?

You can cancel your Virtually Fresh subscription at any time in the ‘Account’ section. You will need to visit the login page to be able to access your Account.

Select ‘Subscriptions’ in the menu to ‘view’ your subscription and select ‘Cancel’ – you may receive a pop up confirming the cancellation, click ‘Okay’ to continue. You must cancel your subscription before the end of your current subscription period in order to avoid being charged for the next period’s subscription fee. There are no refunds or credits for partially used periods. You will continue to have access to the service until the end of your current subscription period.

You are welcome to subscribe again at any time.

Fresh on demand classes

Body conditioning

Aimed for that strong and toned physique these classes use resistance training and aerobic moves to work on your strength and muscular endurance.

Dance fit

A unique dance class mixing the steps of Ballroom and up-tempo Latin. It’s fun, energetic and it’s for everyone. No dance exerperience required!

Freestyle

Enjoy the variation of these 45 minute mystery circuit-style classes to keep you on your toes each week! What’s your freestyle move?

Circuits

Designed to build strength and fitness through a variety of exercises with different formats – aiming to keep you working hard and staying motivated.

Lunch time circuits

Mini 30 minute workouts to get the whole body moving. Perfect for a lunch-time blast.

Pilates

Work that core! Improve posture and general well being. Increasing strength, flexibility and control of the body helping relieve back and neck pain.

Yoga

A variation of flows combining physical exercises, mental meditation, and breathing techniques to strengthen and lengthen the muscles and relieve stress.

Body Blast

Blast that body into shape with these high energy workouts. It will tone those legs, abs and arms whilst burning calories.

T45

Get lean, toned and fit in these workouts which focuses on the whole body. You’ll love the exercises and burn plenty of calories in the process.

Spinning

Endorphin-releasing cardio workouts on the bike. Suitable for all levels to get your heart rate up and burn some serious calories.

Zumba

Hot latino dance steps. Come and join the party!

Boxing fit

Box your way to fitness with this high-energy all over body circuit.